Q1:What are the advantages you would get renting a car from us?
We provide great car rental services at very competitive rates. We have a very friendly and efficient staff to help. All our cars are new, well maintained and are driven by chauffeurs who are highly experienced and courteous.
Q2: How do we ensure on-road safety for our customers?
For on-road safety, we provide new, clean, well maintained cars and hire only courteous and experienced chauffeurs well versed with regional routes. Our Chauffeurs are reliable, dependable and trustworthy; so, you can feel relaxed and comfortable about your security while riding one of our rental cars.
Q3: How does the Itinerary Planner work?
The Itinerary Planner gives an approximate number of kms that the entire trip would require based on your inputs. Though the Itinerary Planner has given accurate results for most of the trips, however it cannot guarantee that the trip would conclude with in the kms that it calculates. There could be instances where the trip might take more kms than what the Itinerary Planner calculated. There are some examples provided which would make the Itinerary Planner clearer. Also, the Itinerary Planner concentrates only on the number of days for which the car is needed for local use and the number of outstation trips that are needed to be made; it does not care in what order the trip is actually executed. Please, see Pick up location is Others and the car is needed for both Local/Within City Use and for making Outstation trips for more details about planning and actually executing the trip.
Q4: What if you have booked an itinerary and need to talk to someone regarding it?
Once you have booked the itinerary, in the confirmation mail, we will provide you a number which you can call to discuss with a representative in case you need to make some changes to the itinerary. Alternatively, you can contact us by dropping a mail at worldwaysindia@yahoo.com
Q5: What if the plan changes and the car is needed for extra days?
We understand that the trip plan can change and in the event that the car is needed for more time/days than what the car was booked for, the car can be made available. If the trip is already in progress, the charge for the additional trip can be given directly to the driver. However, that would be subject to the availability of the car. In case the trip is yet to take place, drop a mail to worldwaysindia@yahoo.com mentioning your request for the change in the trip plans.
Q6: What if the plan changes and the trip needs to be cancelled or shortened?
For issuing the refund, happening because of the cancellation of the trip or because of the shortening of the trip, the request should be made at least 48 hours before the trip was scheduled to take. For making the changes, drop a mail to worldwaysindia@yahoo.com mentioning your request for the change in the trip plans. Please, note a fee of 10% of the refund amount will be charged to cover the cost of arrangements.
